Job&Internship Posting

Terms of Reference

1. Background to project

Tourism continues to be of vital importance to the socio-economic development of Senegal and it is for this reason that tourism is accorded a high priority in the Emerging Senegal Plan (PSE). The tourism sector has been a key contributor for the economy accounting for 10 % of GDP and 9 % of employment (2018). However, structural weaknesses in the sector such as the limited source markets, undiversified and geographically concentrated products, limited capacity, and integration of Small and Medium Enterprises (SMEs), and weak technology adoption, have been exacerbated by the COVID-19 pandemic which has had an adverse impact across the entire tourism value chain. 

The Tourism and Enterprise Development Project (TED), financed by the WB, aims to create the necessary conditions to increase private investment in tourism in the Saly area and to strengthen enterprise development in Senegal. In this context, the WB has received additional funding from the Republic of Korea through the “Korea - World Bank Group Partnership Facility (KWPF)” to support the Government of Senegal in the digitization of tourism value chain, which is even more relevant given the effects and consequences of the COVID-19 pandemic.

The project aims to improve the capabilities and productivity of start-ups and SMEs by providing TA for firm-level technology adoption and innovation, and by strengthening market structure through digitization in the tourism sector in Senegal. Most of the local tourism providers in Senegal are not yet digitalized. Thus, the project is working work with the Ministry of Tourism and Transport (MTTA) to pilot an innovative approach that will help to catalyse innovation in the tourism sector. The project specific objectives are: (1) to provide capacity building to the MTTA to create a multi-stakeholder, data-driven platform for all actors of the tourism market; and (2) to build capacities and human capital in both private and public actors to foster the usage of technology, data and digital assets for evidence-based policymaking.

   2. Task and Duties

To lead on the organisation of all logistical aspects of the visit in co-operation with the Task Team Leader, Korea - World Bank Group Partnership Facility and WB country colleagues, for the following tasks:

• Lead on planning and logistical management of study tour,
• Develop detailed work plan for implementation of all aspects of the tour
• Reporting regularly to Task Team Leader on progress against work plan 
• Liaising with Task Team Leader and in country contacts to define programme agenda, securing meetings, speakers and visits as appropriate
• Acting as first point of contact for delegates for all planning and logistical arrangements
• Supporting participants with visa application process
• Developing joining instructions
• Ensuring all participants complete appropriate documentation prior to travel
• Booking hotels, restaurants, transport companies, interpreters and all other functions (liaising closely with WB contact in country for advice) in order to arrange all the necessary facilities properly and identifying risks and finding solutions to address them in advance.
• Troubleshooting: ensuring that the tour is running smoothly for individual members of the group;
• Responding to questions and offering help with any problems that arise,
• To provide support after the study tour such as completion of necessary and eligible documents (such as any travel documents, expense claims, hotel lists, related invoices, etc.)

3. Profile required

• Demonstrated experience in organising events, workshops and providing logistical support for international groups in study tours
• Excellent communication and reporting skills
• Ability to work with others to ensure project activities are delivered to time and budget and to a standard to meet beneficiary expectations.
• Strong use of initiative - able to plan and work to schedule under own initiative whilst complying with project rules and requirements.